Service and Repair

EMC Services is a full-service contractor able to handle all manner of repairs and maintenance on your Building Automation System.  From a single service call to a full maintenance and repair contract, we can help.  As an Authorized Building Control Specialist (ABCS) with Johnson Controls, we have access to technical support, software patches, upgrades, and thousands of products.  We stock a wide variety of sensors, actuators, relays, and controllers at our office in Cranston, RI, and many products in our field technician's vans to better service your needs. 

Our service organization's mission "to provide high-quality, timely service" is demonstrated by our long-standing relationships with customers.  We will listen to our customer's needs to provide appropriate solutions for their specific building.  Whether it be high accuracy, NIST traceable sensors, strict set point control, minimizing downtime, or a tight budget, our experience with almost any building type will allow us to provide the solution that's right for you.

For service, call our 24-hour service line at 1-888-364-3624 or email us at Contact Service.

Obtain parts by calling our office or by emailing our staff at Contact Parts.

ECM service vehicle

Stay Current!

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Stay current with your version of Metasys® Software to avoid compatibility conflicts with new versions of software and operating systems.

Variable Speed Drives

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Did you know EMC Services sells Variable Speed Drives? The VSD Series III is here! Checkout out the VSD page for more information.

Control Valves

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Need help sizing a control valve? Not sure if a valve will have enough torque to close off against your system pressure? Call us today to help select the correct control valve.

Control Dampers

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EMC Services sells a full line of control dampers from typical volume control to special applications - round dampers, insulated blades, airfoil design, fire, and smoke.

General Purpose Application Controllers

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The General Purpose Application Controllers (CG/CV) Series products are programmable controllers that are designed to install easily and communicate through standard RS485 BACnet MS/TP protocol. Controllers running in N2 mode can be used to maintain or modernize sites with legacy Johnson Controls® controllers.

Metasys® Release 11.0

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Get the latest version of Metasys® with next-level performance, cyber-security, and troubleshooting. Version 11.0 was released in December of 2020.

Metasys® Authorized Building Control Specialist (ABCS)

EMC Services has been a Metasys® Authorized Building Control Specialist (ABCS) since 1997.